Exception Management#

During manufacturing operations, it’s inevitable that some problems, exceptions, and deviations will occur. It’s important to address these problems quickly and systematically. Some problems will fall within defined patterns and pre-defined workflows can guide the operators on their resolution, such as SPC violations which can be addressed by Out-of-Control Action Plans (OCAPs). Other problems need a more thorough analysis to identity the root cause and to take actions to address the root cause in order to prevent these problems from occurring again, such as Corrective and Preventive Actions (CAPA).

The Exception Management module provides the capability to defined and execute workflows to guide the user in capturing problems and issues and responding to them. Being an integrated module, exceptions can be triggered automatically by system under certain conditions (e.g.: SPC violation). An exception can also be opened manually at any time in response to a certain condition.

Available guides#

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