System Monitoring#

Overview#

The System Monitoring page allows you to quickly check the status of different system components and sub-systems. Using the left navigation bar you can drill down to the specific aspects of the system, such as the Database or the Application.

The system presents one card per component or sub-system. The status is displayed on the left, with a green check mark, indicating that the component is functioning properly, or a warning sign, if the component is not functioning correctly. Further information such as Database, Business and Customization versions may be displayed on the right or at the bottom of each card.

Setting Maintenance Mode#

If needed, you can place the system in Maintenance Mode, where a series of traditional event processing that go on in the background are stopped until the system is brought back into regular operation. The Maintenance Mode holds the processing of:

• Timers
• Integration Entries

Activating the Maintenance Mode changes the way each application server processes Integration Entries. Each application server will have in its configuration file something like this:

<add key="MaintenanceId" value="1.28.0"/>

This MaintenanceId is automatically set by the Critical Manufacturing MES Setup when installing a custom package, and it tells the application server in which version it currently is. Also, when the Maintenance Mode is activated, it will only process Integration Entries with a BatchId property equal to its configuration (for example: 1.28.0), and all Integration Entries will be processed inside the same unique database transaction. Integration entries that do not have a BatchId or that do not match the BatchId of the application server will not be processed and will remain in in Received state during Maintenance Mode.

To place the system in Maintenance Mode, select Set Maintenance Mode on the top ribbon:

Selecting it will open a wizard to inform you of what will happen before the procedure is confirmed. Selecting Activate will put the system in Maintenance Mode.

After the system is placed in Maintenance Mode, a visual indicator will be shown on the bottom left screen, below the environment name:

To bring the system back from Maintenance Mode, you need to select Set Maintenance Mode on the top ribbon. A new wizard will open, and it will need confirmation after reviewing the information regarding what will happen after performing the operation.