Exception Management#

The manufacturing process translates a set of process operations, which can be more or less complex, and where we find in each one of them multiple factors that can influence the quality of the final good.

Throughout the manufacturing process, as the material flows from stage to stage, there are certain process conditions that can be affected by different types of factors, such as the processing quality of the equipment; the ability and experience of the people; the quality of the materials used; the manufacturing environment; and the methods used. The variation inherent in the manufacturing process will lead to occasional operational problems, in which some deviations will occur and some measures will be taken to deal with these deviations as exceptions, eventually correcting them and putting the process back on track. Some of these operational problems will be under control of some standard procedures that were outlined to be executed as such in case of occurrence of a specific event. An example of a standard procedure is a pre-defined workflow that holds and guides the operators on different action they need to take to solve a given problem (e.g. SPC violations which can be addressed by Out-of-Control Action Plans (OCAPs)).

The Exception Management module is a feature that allows you to outline a given workflow, which can be executed among different actors, having the flexibility to apply it in a given manufacturing context. It also provides the capability to restrict and track the execution of those workflows, where user is being guided on the operation procedures he must perform. Being an integrated module, exceptions can be triggered automatically by system under certain conditions (e.g.: SPC violation). An exception can also be opened manually at any time in response to a certain condition.

Available guides#

Table: Exception Management Tutorial guides