---
alias: user-guide-complete-maintenance-activity-order
tags:
- maintenance
description: "Completes an in-progress maintenance activity order, ensuring all preconditions are met"
---

# Complete Maintenance Activity Order

:lock: MaintenanceActivityOrder.**Complete**

## Overview

This operation completes the execution of a **Maintenance Activity Order** (**MAO**) which is In Progress.

## Setup

No setup is required other than to meet the preconditions of the transaction.

## Preconditions

* The **MAO** is in the execution state In Progress.
* The user must either belong to the **MAO** Owner Role or be the **MAO** Owner Role (either the **MAO** Owner Role or Owner User must be defined).
* The **Checklist Instance** - if any - has been completed.
* The **MAO** must not be included in another **MAO**, that is, the Parent **MAO** property must be `null`.
* All mandatory **MAO** parts which are part of the **BOM** (if any) and are not optional must be consumed in exactly the same quantity as defined in the **BOM**.
* If the Maintenance Type of the **MAO** is set to Qualification and the Type Restriction Mode is set to Require Specific, the **MAO** can only be completed after all associated **Qualification Checks** are either Completed or Obsolete.

!!! note
    Qualification Checks created without an associated Qualification Item are automatically set to the `Obsolete` state when the MAO is requested.

## Sequence of Steps

## Step 1

1. Verify the information regarding the **MAOs**.

    !!! note
        It is possible to select multiple MAOs before entering the Complete Maintenance Activity Order wizard.

2. The effective completion date will be set with the current date/time, but it is possible to override it.
3. If the **MAO** is Ad hoc and there is a Root cause source defined, you must specify a value from the defined lookup table as the root cause.
4. If a state transition is associated with the entity to which the **MAO** is related, it is possible to change the state of the entity by selecting a new state from the list. If the state transition has **Reasons** associated, you can accept the suggested **Reason** or select another one.
5. Optionally, enter a Comment.
6. Select **Complete** to finish the operation.

!!! info
    Depending on the state model configuration, enabling the Resource after the completion of this MAO may keep the current state instead of transitioning to `Stand By`. This depends on the current Resource state and on whether no other active MAOs in `In Progress` exist for the Resource for which `Ignore In Scheduling` is `False`. For more information, see [[user-guide-automatic-resource-state-change-transitions]].

    If a Post Maintenance Activity was defined when [[user-guide-create-maintenance-plan#step-3-adding-maintenance-activities|Adding Maintenance Activities]], the system automatically executes the configured Maintenance Activity after the current MAO is completed.

![Screenshot showing a completed Maintenance Activity Order (MAO) with details including zone and resource information.](images/MAO_Complete.png)

When the Maintenance Type of the **MAO** is set to Qualification and the Type Restriction Mode is set to Require None, you must record a Pass or Fail result for each associated **Qualification Check** whose state is not `Obsolete`, and optionally add Remarks.

If the **Qualification Checks** fail, the system automatically executes the [[user-guide-rework-maintenance-activity-order]] operation for the failed **MAO** **Qualification Checks**. This is performed by selecting the Date for the execution:

![Complete MAO](images/complete_mao_qualification_check_step_one.png)

Afterwards, classify the **Qualification Checks** and complete the operation:

![Classify the Qualification Checks as Pass or Fail](images/complete_mao_qualification_check_step_two.png)